PetRoll works on couches, car seats, bedding, carpets, clothing, and most fabric surfaces.

Email us at petrollofficial.co@gmail.com. We respond within 1–2 business days.

We offer a 30-day return policy. You have 30 days after receiving your item to request a return. Contact us at petrollofficial.co@gmail.com with your order number and photos or video of the issue. We'll respond within 1–2 business days — in most cases, you won't need to ship anything back.

Orders are processed within the same business day (excluding weekends and holidays). Delivery times vary by shipping method and are shown at checkout. Once your order ships, you'll receive a confirmation email with tracking information.

We currently ship to Canada and the United States. Shipping costs are calculated at checkout based on your destination, order weight, and selected shipping method.

Shipping costs are calculated at checkout. Free standard shipping may be available on selected orders as displayed at checkout.

Please inspect your order upon receipt and contact us immediately at petrollofficial.co@gmail.com if your item is defective, damaged, or incorrect. We'll make it right.

Yes! The fastest way is to return your item and once accepted, place a new order for the replacement. Contact us at petrollofficial.co@gmail.com to start the process.

Once your return is reviewed and approved, you'll be refunded to your original payment method within 5–10 business days. Please allow additional time for your bank to process the refund.

Yes! The PetRoll features a self-cleaning base — simply press the roller into the base to empty collected pet hair. No sticky sheets, no refills, no batteries required. Built to last.